Author: Pamela Seaton

How D1 Milano Future-Proofed Their Business With eCommerce Automation

D1 Milano is an Italian watch manufacturer founded in Milan in 2013. Despite being part of a market overflowing with smartwatches and legacy brands, D1 Milano is in hypergrowth, distributing to more ...

How TSA Solutions, Premier Hospitality Consultant, Streamlines Invoicing for Thousands of Hotel Partners

TSA Solutions is a leading provider of measurable revenue performance-enhancing solutions for the hotel industry in the Americas, the Middle East, Europe, and Asia-Pacific. As an upselling specialist ...

How Altus Financial, a Top Australian Accounting Firm, Uses Enterprise Automation to Ensure Data Integrity

Altus Financial is a chartered accountant and wealth advisory firm with offices in Sydney and Central Coast, Australia. With over 30 years of personal finance and SME advisory experience, the brand h ...

The Top Challenges of Modern Customer Support (And How to Solve Them)

Providing modern customer support is a challenge. The cost to acquire a customer (on average: $395 in SaaS) is more than the cost to retain a customer (on average: $12-15 for every $100 of renewal). ...

How Companies Use Enterprise Automation in the Merger and Acquisition Process

Mergers and acquisitions (M&A) have occurred at breakneck speeds in recent years. According to The New York Times, $2 trillion worth of deals were announced in the first half of 2019, with the Un ...

Logitech’s CIO on Creating Compelling Customer Experiences for B2B and B2C

At Zendesk Showcase - San Francisco, Massimo Rapparini, CIO and Head of CX at Logitech, spoke about creating compelling customer experiences for both B2B and B2C customers. Though best known as a B2C ...

How Enterprise Automation Fits Into Your Low-Code Strategy: Experts from OutSystems, Workato, and Persistent Discuss

Low-code is a visual approach to application development, enabling users of various experience to create applications for web and mobile using drag-and-drop components and model-driven logic via a gr ...

What Burnout Looks Like in Business Systems – and How to Avoid It

Everyone has had days in their career, or the average workweek, where the pressure of an upcoming deadline or project begins to mount on them. It can feel like a stack of heavy columns are weighing o ...

How Box Uses Workflow Automation to Streamline Sales, Partner Onboarding & Incident Management

https://www.youtube.com/watch?v=o5c3agHleOY&feature=youtu.be Box is a leading content management and collaboration platform that integrates with thousands of apps to make it easy for users t ...

How to Enable Digital Transformation with Automation: A Guide

When it comes to digital transformation it’s no longer a question of if you should do it, but when. According to global market intelligence firm IDC, 85% of enterprise decision makers say they have ...

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