Start Ups

Intercom’s Brian Donohue on Good Product Design and the Future of Customer Service

When I bought my ticket to Inside Intercom: Lessons Learned months ago, I assumed it would be a nice meet up with a presentation and maybe some snacks. The morning of the event I was emailed an itiner ...

Are Chat Apps Like Slack the Future of Work? Absolutely.

“Most people don’t know this, but messaging apps are growing faster than social networks.” — Matt Schlicht, Founder & Editor, Chatbots Magazine A year ago, I couldn’t picture myself wo ...

The Future of Customer Service: Can Bots Actually Work?

Bots have become an omnipresent part of daily life. From ordering tacos to raising support for charities, they help us live more productively. Beyond their personal applications, chatbots can play an ...

A Note from Our CEO: Why Intelligent Automation Is Essential to Digital Transformation

Hi everyone. I’m Vijay Tella, the CEO of Workato. Today we made two big announcements as a company. First, we announced a new round of funding: $10M from Storm Ventures, Salesforce, and Workday, ...

The Ultimate Guide to Choosing A Finance App

Choosing the right finance app for your business can feel daunting. From figuring out what software is a good fit for your business size and industry to determining the price you’re willing to p ...

How MailChimp And Droga5 Created The Year’s Weirdest Ad Campaign

  In the past 8 years, MailChimp, an email automation platform, has gone from SMB darling to mainstream royalty. How? By creating the year’s weirdest campaign: “Did You Mean MailChimp? ...

8 Automation Stats Every CIO and Operations Employee Should See

In our increasingly digital age, automation is synonymous with driverless cars and robots in the checkout queue. But automation can also mean added assistance in the workplace, especially with men ...

Paper and Tech Aren’t Mutually Exclusive: Docparser Founder Moritz Dausinger Explains

When we think of innovation, we usually think of Silicon Valley, not the shipping corridors of Europe. The data, however, paints a different picture: according to Eurostat, the EU’s statistics organ ...

BizOps Automation: Connecting the Service and Development Teams

This is the final installment of our series Inside Workato’s Kitchen, where we show you how we use our own product to automate each section of our business. Connecting Services to our Develop ...

Workato Automates Entire Business with Workbot; Slashes Staff

CUPERTINO, CA., 1 April 2017 -- Workato, a leading enterprise-class cloud integration and automation platform, announced today that it has fired all of its employees and is now fully automated. Spea ...

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