Thought Leadership

Want to Fill Business Systems Positions? Hire for Learning Ability Over Skillset

Today more than 40 percent of the world’s population is online and the promise of digital transformation in our professional and personal lives has been a reality for at least a decade. It’s been ...

The Future of Work: How AI Can Make Your Processes Smarter (And Help Them Scale)

Companies that want to win in the future of work know they need to architect how they do business around a combination of artificial intelligence, data, the cloud, and intelligent automation. Accordi ...

3 Ways Business Systems Leaders Can Cultivate a Strong Relationship with Marketing

Marketing teams move fast and want to be self-sufficient. If they need to create a landing page, for example, there are numerous tools that let them do it without waiting on a developer and designer. ...

Shopping, Big Data, and You: A Look Inside the Changing World of Retail

Earlier this month, Lord and Taylor's iconic flagship store on Fifth Avenue officially ended its reign as a retail palace. Faced with $1B in debt, Hudson's Bay Company, the department store’s paren ...

5 Business Systems Goals for 2019

It’s that time of year again: whether personal or professional, everyone is setting goals for the coming twelve months. For business systems leaders, it’s a great time to take a step back and ...

Some Companies Are Using AI to Interview Job Candidates. Should You?

People in tech are constantly talking about its potential to change every aspect of our lives. From the way we work to the way we eat, shop, and even sleep, it seems like technology is constantly rew ...

6 Automation Trends to Watch in 2019

Like any technology, automation is constantly evolving. In 2018, for example, we watched the rise of robotic process automation (RPA) and the incorporation of cognitive technologies like AI. As we mo ...

Chatbots: Where Are They Now?

What Chatbot Experts Predicted and What They Actually Deliver Today Early last year, a new headline gripped the tech world: chatbots, many claimed, were dead. Despite initially enthralling everyon ...

Are You Ready for the New Era of Automation?

For as long as humans have walked the planet, we’ve tried to do things more quickly. Today, this speed permeates the modern business. Your customers—and employees—expect things to happen faster ...

How to Justify Your iPaaS Budget—Even If You Don’t Have One Yet

One of my favorite parts of working for Workato is meeting what I call “Workato Champions”: people who preach the power of integration and automation to their organizations. These digitally-minde ...

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