Thought Leadership

The Future of Work: How AI Can Make Your Processes Smarter (And Help Them Scale)

Companies that want to win in the future of work know they need to architect how they do business around a combination of artificial intelligence, data, the cloud, and intelligent automation. Accordi ...

Shopping, Big Data, and You: A Look Inside the Changing World of Retail

Earlier this month, Lord and Taylor's iconic flagship store on Fifth Avenue officially ended its reign as a retail palace. Faced with $1B in debt, Hudson's Bay Company, the department store’s paren ...

5 Business Systems Goals for 2019

It’s that time of year again: whether personal or professional, everyone is setting goals for the coming twelve months. For business systems leaders, it’s a great time to take a step back and ...

Some Companies Are Using AI to Interview Job Candidates. Should You?

People in tech are constantly talking about its potential to change every aspect of our lives. From the way we work to the way we eat, shop, and even sleep, it seems like technology is constantly rew ...

6 Automation Trends to Watch in 2019

Like any technology, automation is constantly evolving. In 2018, for example, we watched the rise of robotic process automation (RPA) and the incorporation of cognitive technologies like AI. As we mo ...

Chatbots: Where Are They Now?

What Chatbot Experts Predicted and What They Actually Deliver Today Early last year, a new headline gripped the tech world: chatbots, many claimed, were dead. Despite initially enthralling everyon ...

Are You Ready for the New Era of Automation?

For as long as humans have walked the planet, we’ve tried to do things more quickly. Today, this speed permeates the modern business. Your customers—and employees—expect things to happen faster ...

How to Justify Your iPaaS Budget—Even If You Don’t Have One Yet

One of my favorite parts of working for Workato is meeting what I call “Workato Champions”: people who preach the power of integration and automation to their organizations. These digitally-minde ...

Our Plan to Meet the Enterprise Need for Speed

Today Workato announced $25M in funding from Battery Ventures, Storm Ventures, ServiceNow, and Workday Ventures. We’re proud to be the only company with investment from three of the largest SaaS com ...

AI Is Biased. Here’s How We Can Fix That.

It’s no secret that artificial intelligence (AI) is one of the hottest enterprise technology trends. Though an Adobe study indicates that only 15% of enterprises are currently using AI, 31% say it i ...

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