By Application
Bringing Intelligent Automation to Israel and EMEA
When Philip Morris, a multinational consumer manufacturing company whose products are sold in 180 countries generating nearly $80 billion in yearly revenue, needed to create a better customer experie ...
Logitech’s CIO on Creating Compelling Customer Experiences for B2B and B2C
At Zendesk Showcase - San Francisco, Massimo Rapparini, CIO and Head of CX at Logitech, spoke about creating compelling customer experiences for both B2B and B2C customers. Though best known as a B2C ...
Workato and Dropbox Partner to Enable Intelligent Automations
Here at Workato, we’re always working to make your job better. This year we released huge product updates, our customers gave us the highest ‘Overall Satisfaction Rating’ of all the Enterprise ...
A Guide to Slack Workflows and the Tools that Enable Them
Today, businesses and their internal culture are defined by the pervasive workflows used across their organization and business apps, and with their customers and partners. These workflows follow the ...
4 Ways Technology is Shaping the Future of Business Events
This is a guest post by Rachel Grate, content strategist at Eventbrite Technology is changing the landscape for every type of company today, in every area of business. Events are no exception. ...
How AlphaSys Creates Complex, Agile Integrations Without Burdening Their Developer Team
AlphaSys is a rapidly-growing IT consulting and professional services firm headquartered in Sydney, Australia. Though they started as an IT infrastructure company, they have grown to now focus on clo ...
Chatbots: Where Are They Now?
What Chatbot Experts Predicted and What They Actually Deliver Today Early last year, a new headline gripped the tech world: chatbots, many claimed, were dead. Despite initially enthralling everyon ...
The Top 4 Ways Leading IT Teams Use Workato to Power Their ChatOps
For many IT teams at some of the most innovative companies, ChatOps is redefining the way IT operates. By fostering collaboration and pulling common processes into the chat apps where employees spend ...
Alexa, Please Schedule My PTO
A few weeks ago, we wrote about whether smart assistants like Alexa are the future of work. Ultimately, we decided that they have a lot of potential to transform common enterprise processes—but onl ...
How Grab, Asia’s Hottest Startup, Innovates with ChatOps and Automation
Grab is Southeast Asia’s leading online-to-offline (O2O) platform serving 1 in 6 people in the region. With an $11 billion valuation and high-profile investors like Toyota, Vulcan Capital, Macquari ...
