By Application

How to Automate ServiceNow Service Request Approvals from Slack

One of the IT team’s most crucial roles is providing access to apps and programs (also known as provisioning) and supplying the correct hardware to employees. Whenever a new employee is hired, for e ...

How to Make Slack Your Event Management Hub

Events are an incredibly important part of marketing for any company. It doesn’t matter if your company is B2B or Consumer-facing, events are where you make personal, face-to-face connections and le ...

Can Digital Literacy Really Change Your Life?

Technology is rapidly changing how we work. It’s increasing our productivity, changing the devices we use, and turning us into better collaborators. With this shift in work, the demand for digital l ...

What Role Will CRMs Play in the Future of Work?

Technology is the basis of the future of work. Nowhere is this truer than in Customer Relationship Management (CRM), a term referring to technologies that manage customer interactions and data through ...

Dreaming Big with Salesforce: 5 Ways to Extend the Power of Your CRM

Since its inception in 1999, Salesforce has become the world’s leading CRM. Users find that the cloud-based app is thoughtfully designed and simple to pick up, yet robust enough for even the largest ...

5 Unique, Must-Attend Dreamforce 2017 Parties

There’s no shortage of parties during Dreamforce and it can be difficult to decide which ones you want to attend. To help you decide, we’ve rounded up a few of the most unique parties. From bacon ...

6 Dreamforce Sessions That Should Definitely Be On Your Calendar

Dreamforce, Salesforce's annual conference, is an experience like no other. It's a place for Salesforce users of all stripes to network, exchange ideas, and learn new skills—and maybe catch a great ...

How Salesforce Ohana Became One of the Strongest Case Studies for Effective Community Building

If you’ve visited San Francisco recently, chances are you’ve seen a glassy new skyscraper rising above the city. At 61 stories tall, the almost-finished Salesforce Tower will soon be the second-ta ...

The Ultimate Guide To Optimizing Your NPS

Many businesses put customer growth and acquisition as the first thing on their agenda. But studies show that customer retention is equally—if not more—important. Happy customers are more likely t ...

10 Questions to Ask Yourself Before Creating an Industry Survey

Industry surveys—surveys of a particular field—are a valuable tool for any enterprise. They can help you gain insight into your field, hone your product to meet customer needs, and identify emergi ...

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