Zendesk

The Ultimate Guide to Staying Productive During a Conference

It’s September, which means Dreamforce is right around the corner. One of tech’s biggest conferences, this year’s event expects over 200,000 attendees! Regardless of your profession, conferen ...

Everything You Wanted to Know about Automated Sentiment Analysis for Better Customer Ops

Do you often wish you knew exactly what your customers are thinking? Is your support team constantly burned out from dealing with the ups and downs of client interaction? You’re not alone. Bus ...

Want to Improve Your Products and Support? Automate Your Customer Feedback.

Customer feedback is one of the most invaluable tools for any business. Knowing what your customers think and feel about you can help you shape wonderful experiences, refine your product offerings, an ...

3 Reasons to Automate Your Sales Pipeline Besides More Sales

Everyone wants to sell more, and automating your sales pipeline will certainly help you do so. It is, however, far from the only benefit to be had! Pipeline management is key to managing and evaluatin ...

Approval Workflows in Slack are Revolutionary. Here’s Why.

In any business, there’s always going to be an element of red tape. Even though it can be frustrating, it’s there for a good reason, such as keeping the business on budget or ensuring quality serv ...

5 Companies Using Workato to Democratize Integration

In 2018, businesses will spend $1.3 trillion on digital transformation projects. At the same time, 70% of these initiatives will not reach their stated goals. With over $900 billion in spending was ...

How Workato Streamlines Customer Ops for the Leading Solar FinTech Company

With an annual growth rate of 68% (year over year), according to the Solar Energy Industries Association, it’s clear that solar power is part of the future of energy. But the average cost of install ...

How Puppet Democratized Integration Ownership with Workato

Puppet is a configuration automation software company with offices in 8 cities around the world. With a user base of more than 40,000 companies—including more than 75% of the Fortune 100—it sets t ...

How Logitech’s Ultimate Ears Pro Scaled Their Digital Marketing

When it comes to computer hardware, Logitech is a household name. A public company with over 3,500 employees in offices across Europe, Asia, and the Americas, they’re historically best known for the ...

How Paysafe Inc. Extended Zendesk’s Capabilities with Workato for Agile Workflows

Paysafe (formerly iPayment, Inc.) is a leading provider of payment processing solutions for small to midsize businesses. Serving more than 137,000 customers, they provide everything needed to get a bu ...

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