Zendesk and JIRA: How Jumia Makes Communication Between Customer Service and Engineering Seamless

Labored or inefficient communication between customer service and engineering is one of the most common roadblocks to providing the best customer service experience. Carlos Santos, the team leader  ...

Order to Cash Automation: Fintelligent Makes Data Reporting Mobile with Intacct and Workato

Order to Cash is the set of business processes that involve receiving and fulfilling customer requests for goods or services, and automating these processes can save incredible amounts of time and mon ...

How this Nonprofit Used Intacct, Salesforce, and Workato to Digitally Transform

Digital Transformation means different things to different people but no matter the situation, the core of the process lies with transformation - "a complete or major change in someone's or something' ...

How Box Streamlined Their Platform Partner Onboarding Process with Workato

Box is a leading content management and collaboration platform that integrates with thousands of apps to make it easy for users to share and collaborate on their most important content so, when they a ...

Dreamforce ’16 Recap: Working to Bring Automation to Salesforce Users Everywhere!

Dreamforce was large and extravagant as always, but it was particularly fun-filled for Workato as this was our first year sponsoring the conference. A few things stayed the same (like our Oktoberfest ...

Making Your Salesforce Data and Einstein Work For You

Data is important. It helps you measure your past business decisions, analyze current solutions, and informs the future choices you make for your company. Salesforce is a goldmine of data on your cust ...

Our Dreamforce Pledge: $5 to Girls in Tech or (RED) for Each New Sign Up

This year at Dreamforce we want to do more than talk about how quickly and easily you can get all your cloud apps talking with Workato, so we're putting our money where our mouth is. Take the Workato ...

Salesforce + Workato: Harnessing the Power of A.I. for Your Business

Artificial Intelligence (A.I.) is a hot topic and, as it continues to grow more advanced, is solidifying its place in the future of business processes. Though A.I. may be dominating headlines, it real ...

5 Reasons This Salesforce MVP Won’t Use Anything but Workato

Change is hard and like anyone working in technology, I’ve had to make many changes when new innovations came about. Reflecting on my 18 years of working in the industry, I find that these changes a ...

Dreamforce x Workato: 5 Things to Expect

Dreamforce is quickly approaching and soon every Salesforce user and enthusiast will converge upon San Francisco! We can't wait to see everyone in our own backyard, meet new people, hear awesome use c ...

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