4 of our Customer’s CIOs are Finalists for the ORBIE Awards! Here’s Why They Made the Shortlist

Every year, the ORBIE Awards handpicks CIOs across different regions who stand out in their ability to lead and innovate.

This year’s ORBIE Awards are particularly special for us, as 4 of the CIOs who’ve made it as finalists actively use Workato at their organizations to deliver transformative automations!

To shine a light on these wonderful CIOs, and to breakdown why they deserved to make ORBIE’s shortlist, we’ve decided to walk through each of their recent accomplishments!

Andy Nallappan, CIO of Broadcom

Category: Super Global

What sets Nallappan apart is his ability to invest in cutting edge technology that helps fulfill business objectives and reduce costs. These technology investments include virtual assistants, chatbots, and automations.

You can get a sense of how thoughtful he is when it comes to evaluating, investing in, and implementing technologies that drive business value by just listening to how he evaluated Workato:

Nallappan also puts a huge emphasis on enablement, whether it’s providing internal stakeholders innovative solutions, driving alignment across organizations, or transforming processes in order to improve the customer experience.  

Want to learn more about Nallappan? You can read about his journey in becoming a CIO as well as his vision for ITOps.

Stephen Franchetti, CIO of Slack

Category: Enterprise

Franchetti helped Slack move away from the traditional IT department and transition into Business Technology, where his team manages all of Slack’s business applications, core IT responsibilities, and data and analytics. 

Through this shift, he’s been able to provide innovative technology solutions that enable his colleagues to work more effectively. This includes using Workato to automate roughly 40% of the company’s IT support, streamlining approvals in Slack via an approvals Bot, and fast-tracking legal processes using the lovingly dubbed bot “Ruth Bader Ginsbot.”  

You can learn more about Franchetti’s approach to BT and how he’s helping Slack navigate the pandemic by streaming his session at this year’s Biz Systems Magic Conference (the largest conference for Business Systems professionals).  

Prakash Kota, CIO at Autodesk

Category: Global

Kota manages the company’s collaboration tools, enterprise operations, and global infrastructure at Autodesk—a multinational company that provides 3D design, engineering, and construction software. 

Kota has helped Autodesk transition from a product-centered focus to one that’s customer-driven (this includes colleagues and customers). This new approach has led his team to double down on building automations, using AI, and ultimately delivering big for both employees and customers. 

Kota expanded on this during his recent interview with us:

Streamlining and automating business and IT processes is critical to accommodating our rapid growth and in ensuring that customers and employees have a smooth, frictionless experience.

You can learn more about Kota and his customer-first mindset by reading about how he uses the working backward-method to drive alignment between lines of business and IT.

Colleen Berube, CIO at Zendesk

Category: Large Corporate

Berube manages the technology, business operations, architecture, and processes for Zendesk, a customer service software company.

Though you can point to a number of areas she’s excelled at, her team’s business continuity plan deserves special recognition. It’s involved everything from frequent business continuity strategy meetings to 24/7 monitoring of virus-related impacts across the globe. As a result of these aggressive measures, the company’s business operations and services have continued to operate optimally throughout the course of the pandemic. 

We’re thrilled to see these 4 CIOs earn recognition for their accomplishments, and we can’t wait to see what the future has in store for each of them!

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