Author: hannahherman

Want to Improve Your Products and Support? Automate Your Customer Feedback.

Customer feedback is one of the most invaluable tools for any business. Knowing what your customers think and feel about you can help you shape wonderful experiences, refine your product offerings, an ...

3 Reasons to Automate Your Sales Pipeline Besides More Sales

Everyone wants to sell more, and automating your sales pipeline will certainly help you do so. It is, however, far from the only benefit to be had! Pipeline management is key to managing and evaluatin ...

Automations We Love: How Canada’s #1 Luxury Retailer Refines the Shopping Experience and Hires Intelligently with Automated Customer Feedback

For many companies, the customer experience isn’t just an afterthought; it’s a point of pride. It’s also an important way for businesses to distinguish themselves from the competition. This is e ...

How Boissoneault Electric Elevated Both Their Client and Employee Experience Using Automation

Boissoneault Electric Corporation (BEC) is a full-service electrical shop based in Massachusetts. With a growing staff of licensed electricians, BEC offers a wide range of services to both commercial ...

Sales Reps Close Deals. Sales Automation Can Revolutionize What Comes Next.

The most important part of any sale isn't the close; it's what happens next. A customer’s satisfaction—and therefore their willingness to renew or upsell—depends on those first few minutes or da ...

How to Set Up The 3 Most Essential eCommerce Integrations – Zero Code Required

eCommerce is here to stay, and eCommerce integration will play a big role in its growth. According to Shopify, online sales in the US will reach $523 billion by 2020. That represents a huge share of a ...

You Don’t Need a Data Scientist to Be a Data-Driven Business

In 2018, there are more business tools and resources than ever before. From marketing and sales to HR and ChatOps, the cloud revolution has equipped companies to be more efficient while growing like n ...

4 Ways to Use Salesforce and Google Sheets for Smarter Sales Ops

Sales is perhaps the fastest-moving part of any business. There’s a constant stream of new campaigns for sales reps to keep up with, and each requires new processes. Ideally, sales teams would au ...

Why the Great Slack Outage of 2018 Shouldn’t Scare You

Late last week, collaboration app Slack experienced a three-hour outage that affected some of their users. Though the outage was fairly short, it inspired satirical articles about how devastating life ...

Slack Event: No Code Hackathon Goes to NYC

Earlier this month, we co-hosted a Slack event in NYC. After a successful Code Less, Do More Hackathon at the San Francisco Slack HQ, Teams from all around the city gathered at Slack’s NoHo office f ...

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