Author: Hannah Herman

The Future of Work: How AI Can Make Your Processes Smarter (And Help Them Scale)

Companies that want to win in the future of work know they need to architect how they do business around a combination of artificial intelligence, data, the cloud, and intelligent automation. Accordi ...

Shopping, Big Data, and You: A Look Inside the Changing World of Retail

Earlier this month, Lord and Taylor's iconic flagship store on Fifth Avenue officially ended its reign as a retail palace. Faced with $1B in debt, Hudson's Bay Company, the department store’s paren ...

Automations We Love: Using Intelligent Automation to Monitor and Troubleshoot 84,000+ IoT Devices

For businesses that sell physical products, every single day is a web of complex, interconnecting workflows that have to go off without a hitch. Even the most mundane back-end processes (like shippin ...

5 Business Systems Goals for 2019

It’s that time of year again: whether personal or professional, everyone is setting goals for the coming twelve months. For business systems leaders, it’s a great time to take a step back and ...

We’re Bringing the Power of Intelligent Automation to Japan

Japan has always been at the forefront of the changing world of work. Take the revolutionary kanban system, for example: It started as a way to manufacture Toyota cars more quickly, but it soon becam ...

Some Companies Are Using AI to Interview Job Candidates. Should You?

People in tech are constantly talking about its potential to change every aspect of our lives. From the way we work to the way we eat, shop, and even sleep, it seems like technology is constantly rew ...

How AlphaSys Creates Complex, Agile Integrations Without Burdening Their Developer Team

AlphaSys is a rapidly-growing IT consulting and professional services firm headquartered in Sydney, Australia. Though they started as an IT infrastructure company, they have grown to now focus on clo ...

Chatbots: Where Are They Now?

What Chatbot Experts Predicted and What They Actually Deliver Today Early last year, a new headline gripped the tech world: chatbots, many claimed, were dead. Despite initially enthralling everyon ...

Automations We Love: How A Leading Tech Company Painlessly Switched CRMs with Workato

In the past, enterprise applications for finance, sales, marketing, and operations were built to last. In absence of alternatives, these applications grew and lived for long periods of time. With ...

The Top 4 Ways Leading IT Teams Use Workato to Power Their ChatOps

For many IT teams at some of the most innovative companies, ChatOps is redefining the way IT operates. By fostering collaboration and pulling common processes into the chat apps where employees spend ...

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