Author: kristine

How Venn Technology Uses Workbot to Log 60% More Data in Salesforce

Venn Technology is a consulting firm specializing in Salesforce implementation. Based in Dallas/Fort Worth, the firm delivers solutions to organizations throughout North America such as the Livestrong ...

How Rapid7 Uses Workato for Slackbot and Q2O Automation with NetSuite and Salesforce

Rapid7 (NASDAQ: RPD) is a leading provider of analytics solutions for security and IT operations. With over 7000 clients across more than 120 countries, the firm specializes in vulnerability managemen ...

Automations We Love: How the #1 Retailer Uses A.I. for Intelligent Competitive Wage Analysis

Large enterprises are always looking for ways to do things better, easier, and smarter. And that's exactly what the number 1 multinational retail corporation did for their competitive wage analysis pr ...

How Logitech’s Ultimate Ears Pro Scaled Their Digital Marketing

When it comes to computer hardware, Logitech is a household name. A public company with over 3,500 employees in offices across Europe, Asia, and the Americas, they’re historically best known for the ...

How iPayment Inc. Extended Zendesk’s Capabilities with Workato for Agile Workflows

iPayment, Inc. is a leading provider of payment processing solutions for small to midsize businesses. Serving more than 137,000 customers, they provide everything needed to get a business started and ...

How Every Department Can Use Slack and Workbot for a More Productive 2018

As much as we try to maximize efficiency, we’re only human. We’re inherently bad at multitasking; only 2% of the population can multitask effectively according to Psychology Today. When we jump fr ...

How to Make Slack Your Event Management Hub

Events are an incredibly important part of marketing for any company. It doesn’t matter if your company is B2B or Consumer-facing, events are where you make personal, face-to-face connections and le ...

Intercom’s Brian Donohue on Good Product Design and the Future of Customer Service

When I bought my ticket to Inside Intercom: Lessons Learned months ago, I assumed it would be a nice meet up with a presentation and maybe some snacks. The morning of the event I was emailed an itiner ...

How Coupa Uses Workato to Streamline Incident Management

Coupa Software (NASDAQ: COUP) is a leading cloud-based spend management software company used by companies like Staples, Salesforce, H&R Block and more. As a Forbes Cloud 100 software company, sea ...

How We Created a Deal Desk in Slack to Give Sales More Time to Sell

The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is the sales reps are too busy selling and therefore data collection s ...

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