Author: Kristine Colosimo

How Braille Institute of America uses Workato to Sync 3,700 Donation Items per Month into Intacct

Braille Institute of America is a nonprofit whose beginnings go all the way back to 1919. For almost 100 years, the Braille Institute has been working to provide an environment of hope and encourageme ...

Paper and Tech Aren’t Mutually Exclusive: Docparser Founder Moritz Dausinger Explains

When we think of innovation, we usually think of Silicon Valley, not the shipping corridors of Europe. The data, however, paints a different picture: according to Eurostat, the EU’s statistics organ ...

How This Lean Company Used QuickBase and Workato to Stay On Top of Cash-flow and Trigger Drip-Marketing Campaigns

What do you do when you’re running an energy efficiency company, but your internal processes waste precious resources? Ask Brad Eisenberg, former COO of greeNEWit. When he noticed that the company e ...

Innovate! A Guide to Future-Proofing Your Customer Service

Since the dawn of commerce, asking for support has had the reputation of being an unpleasant process. After all, if someone is asking for customer service, they're probably already unhappy. Maybe th ...

4 Ways to Automate RingCentral Calls for Better Customer Service and Sales

Business communications have changed drastically over the last decade, and though both email and chat have provided new channels for Customer Service and Sales, a good old-fashioned phone call remains ...

Microsoft Teams launched today and it comes with a side of bots

Microsoft's collaboration and communication platform, Microsoft Teams, became available today and is free for any of the 85 million monthly active users of Office 365. Teams comes packed with around ...

Automating Customer Service: Streamlining Account Changes and DevOps

This is part of our series Inside Workato’s Kitchen where we show you how we use our own product to automate each section of the business. Product trial, upsell and renewal optimization Streaml ...

4 Zenefits Integrations that will Revolutionize Employee Onboarding and Offboarding

Employee onboarding and offboarding involves many moving parts for the human resources (HR) team. Even with the use of amazing best-of-breed cloud apps like Zenefits, an all-in-one Human Resources (HR ...

4 Ways You Can Increase Your Email Marketing Impact Today

Email Marketing is one of most low-cost, high-yield forms of marketing there is, so it's no surprise that people are constantly trying to improve their numbers. Email marketing apps are a huge help in ...

Automating Customer Service: Smart Onboarding and a 360° Customer View

This is part of our series Inside Workato's Kitchen where we show you how we use our own product to automate each section of the business.  In a modern company, each department has their own best- ...

See how we automated our entire business.

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