Sales

What Airbnb Can Teach Us About Scaling Business Processes During Hypergrowth

In the past ten years, companies have been able to expand and scale at a pace never seen before, prompting the Harvard Business Review to coin the term “hypergrowth.” For most people, the phras ...

Assigning and Enriching Leads in Salesforce from Slack with Leadbot

A big challenge for many sales teams is lead management—especially triaging new inbound leads. When a new prospect gets in touch or signs up for a free trial, you want to leverage that moment to con ...

Automation Has Already Changed Your Job. Here’s How.

According to Pew Research, about 70% of Americans are wary of a world in which machines execute tasks instead of humans. Clearly, “automation” is a scary word for a lot of people. But automa ...

3 Reasons to Automate Your Sales Pipeline Besides More Sales

Everyone wants to sell more, and automating your sales pipeline will certainly help you do so. It is, however, far from the only benefit to be had! Pipeline management is key to managing and evaluatin ...

Automations We Love: How Canada’s #1 Luxury Retailer Refines the Shopping Experience and Hires Intelligently with Automated Customer Feedback

For many companies, the customer experience isn’t just an afterthought; it’s a point of pride. It’s also an important way for businesses to distinguish themselves from the competition. This is e ...

Sales Reps Close Deals. Sales Automation Can Revolutionize What Comes Next.

The most important part of any sale isn't the close; it's what happens next. A customer’s satisfaction—and therefore their willingness to renew or upsell—depends on those first few minutes or da ...

You Don’t Need a Data Scientist to Be a Data-Driven Business

In 2018, there are more business tools and resources than ever before. From marketing and sales to HR and ChatOps, the cloud revolution has equipped companies to be more efficient while growing like n ...

4 Ways to Use Salesforce and Google Sheets for Smarter Sales Ops

Sales is perhaps the fastest-moving part of any business. There’s a constant stream of new campaigns for sales reps to keep up with, and each requires new processes. Ideally, sales teams would au ...

How Agile Project Management and Automation Helped Laureate International Universities Increase Prospective Student Enrollment

Laureate International Universities is a network of campus-based and online universities spanning 20 countries and offering undergraduate and graduate degree programs to over one million students worl ...

Approval Workflows in Slack are Revolutionary. Here’s Why.

In any business, there’s always going to be an element of red tape. Even though it can be frustrating, it’s there for a good reason, such as keeping the business on budget or ensuring quality serv ...

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