Thought Leadership

Our Plan to Meet the Enterprise Need for Speed

Today Workato announced $25M in funding from Battery Ventures, Storm Ventures, ServiceNow, and Workday Ventures. We’re proud to be the only company with investment from three of the largest SaaS com ...

AI Is Biased. Here’s How We Can Fix That.

It’s no secret that artificial intelligence (AI) is one of the hottest enterprise technology trends. Though an Adobe study indicates that only 15% of enterprises are currently using AI, 31% say it i ...

How Broadcom’s IT Team Uses Automation to Reimagine the Employee Journey

Broadcom (NASDAQ: AVGO) is a leading designer, developer, and global supplier of digital and analog semiconductor connectivity solutions. Their products power a wide range of technologies, from enterp ...

Are Smart Assistants Really the Future of Work?

Forget AI and chatbots! Over the last year or two, a new business tech trend has emerged: voice. From Alexa to Siri, people everywhere are embracing smart assistants. In fact, 47.3 million adults in t ...

Automating HR in a Hypergrowth Company to Create an Amazing Employee Experience

This is a guest post from Kumud Kokal - Former Head of Business Systems at Airbnb and current Director of Enterprise Applications and Insights at Stitch Fix. In the past decade, companies have been a ...

Salesforce Integration Has Evolved and So Should You

It wouldn’t be an exaggeration to say that when it debuted in 1999, Salesforce triggered a “Big Bang” in the enterprise app universe. From its humble beginnings in Marc Benioff’s San Francisco ...

What Airbnb Can Teach Us About Scaling Business Processes During Hypergrowth

In the past ten years, companies have been able to expand and scale at a pace never seen before, prompting the Harvard Business Review to coin the term “hypergrowth.” For most people, the phras ...

What Your Workday Looked Like 20 Years Ago

Browse any tech news website, and you’ll see countless articles talking about the future of work. From automation and AI to IoT and chatbots, technology is changing the way we work. It’s making us ...

Is Enterprise Content Management Really Dead?

Last year, Gartner announced it would no longer evaluate enterprise content management (ECM) vendors in a Magic Quadrant. Instead, it has shifted its focus to content services. In light of this announ ...

Everything You Wanted to Know about Automated Sentiment Analysis for Better Customer Ops

Do you often wish you knew exactly what your customers are thinking? Is your support team constantly burned out from dealing with the ups and downs of client interaction? You’re not alone. Bus ...

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