Thought Leadership

Is Your IT Team Always On Call? Automation Can Help.

IT is one of the few teams where crisis management is a large part of the job. Because IT issues can have serious consequences and are often time-sensitive, it’s not uncommon for a team member to be ...

The significance of Mulesoft’s acquisition to the integration market

Salesforce's acquisition of Mulesoft at an astounding 16x forward multiple is a strong indicator of the significant and growing role of Integrations in digital transformation. The rationale behind the ...

What Customer Ops Looks Like At Four Real-World Companies

Throughout every business, dedicated teams work behind-the-scenes to streamline key processes. Marketing ops, for example, works to drive the marketing department by measuring and optimizing marketing ...

The Future of ITOps: Five Experts Weigh In On Navigating a Changing Field

What is the future of ITOps, and how is technology shaping that future? At a recent meet-up—co-hosted by Workato, Coupa, and VictorOps with guests from Splunk, Prysm, and Praecipio Consulting—ITOp ...

Why ITOps Needs A New Approach to Automation, Too

It’s no surprise that automation has quickly become a crucial element of the future of work. From reducing manual effort to streamlining key processes, automation has benefits for every business, ac ...

Why Companies Work Better with Agile Company-Wide Automations

By the end of 2017, research indicated that two-thirds of Global 2000 companies had placed digital transformation at the core of their corporate strategies. At the same time, research also shows th ...

Three Ways Intelligent Automation Can Help Sales Pros Sell Smarter

Sales is one of the oldest professions, but it’s also one of the most important. It’s key to any company’s growth strategy. After all, even a great product can’t sell itself! As a whole, sa ...

Why We Created the First Integration Community

Workato was recently awarded a patent for our technology enabling Recipe Cloning. I wanted to take the opportunity to congratulate the team and reflect on how this seemingly esoteric technology actua ...

Year in Review: 4 Factors that Changed the Integration Space in 2017

Warren Buffet has often said that people underestimate the impact of change while overestimating how fast the change happens. So if you're a start-up with an innovative product that is a change agent, ...

Year in Review: Our 20 Most Popular Blog Posts of 2017

It’s mid-December, which means one thing: 2017 is coming to a close. If you’re like us, you probably can’t believe the year went by so quickly. For a lot of people, this season is a time to refl ...

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