WorkHack

Are Smart Assistants Really the Future of Work?

Forget AI and chatbots! Over the last year or two, a new business tech trend has emerged: voice. From Alexa to Siri, people everywhere are embracing smart assistants. In fact, 47.3 million adults in t ...

The Ultimate Guide to Staying Productive During a Conference

It’s September, which means Dreamforce is right around the corner. One of tech’s biggest conferences, this year’s event expects over 200,000 attendees! Regardless of your profession, conferen ...

Assigning and Enriching Leads in Salesforce from Slack with Leadbot

A big challenge for many sales teams is lead management—especially triaging new inbound leads. When a new prospect gets in touch or signs up for a free trial, you want to leverage that moment to con ...

Everything You Wanted to Know about Automated Sentiment Analysis for Better Customer Ops

Do you often wish you knew exactly what your customers are thinking? Is your support team constantly burned out from dealing with the ups and downs of client interaction? You’re not alone. Bus ...

Why Good Customer Service Is So Hard and How Automation Can Make It Easier

We’ve said it before, and we’ll say it again: support teams are the unsung heroes of every business. Whether they’re offering in-person help or answering questions from afar, they’re the face ...

How to Make Your On-Prem and Cloud Apps Work in Harmony

In the last several years, the cloud revolution has transformed the way that businesses operate and the tools that they use. From CRMs to data storage, it seems that today almost everything is cloud-b ...

3 Reasons to Automate Your Sales Pipeline Besides More Sales

Everyone wants to sell more, and automating your sales pipeline will certainly help you do so. It is, however, far from the only benefit to be had! Pipeline management is key to managing and evaluatin ...

How to Set Up The 3 Most Essential eCommerce Integrations – Zero Code Required

eCommerce is here to stay, and eCommerce integration will play a big role in its growth. According to Shopify, online sales in the US will reach $523 billion by 2020. That represents a huge share of a ...

You Don’t Need a Data Scientist to Be a Data-Driven Business

In 2018, there are more business tools and resources than ever before. From marketing and sales to HR and ChatOps, the cloud revolution has equipped companies to be more efficient while growing like n ...

4 Ways to Use Salesforce and Google Sheets for Smarter Sales Ops

Sales is perhaps the fastest-moving part of any business. There’s a constant stream of new campaigns for sales reps to keep up with, and each requires new processes. Ideally, sales teams would au ...

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