By Application

3 Zoom Automations to Help Marketing, Sales, and HR Thrive in the WFH Era

We’ve come to rely on Zoom for all types of professional activities, from interviewing candidates to hosting events to demo’ing our products to prospects. The question isn’t whether your org ...

Verified User Access: The Only Secure Approval Workflows for Chat

As chatbots become more prevalent in the workplace, there are two important items that have yet to be addressed and are imperative for businesses of all sizes who use bots: Approval Workflows and Cor ...

Introducing Intent Bot: Get the Most Out of Your G2 Buyer Intent Data

We’re all operating in a new era where businesses are extremely cautious about their spend. That’s why it is critical to identify who is actually shopping for a solution like yours. If you’re n ...

Why HubSpot Migrated to Workato

We chatted with Derek Roberts, who spent 7 years as the Director of Services Strategy and Operations at HubSpot and is now leading our Customer Success Management at Workato, about moving from his lo ...

A Complete Guide to Intelligent Automation

There are a wide range of automation tools on the market today. The word ‘automation’ paints a vast swath of meaning, ranging from physically powerful automations like automated factory machines ...

Bringing Intelligent Automation to Israel and EMEA

When Philip Morris, a multinational consumer manufacturing company whose products are sold in 180 countries generating nearly $80 billion in yearly revenue, needed to create a better customer experie ...

Logitech’s CIO on Creating Compelling Customer Experiences for B2B and B2C

At Zendesk Showcase - San Francisco, Massimo Rapparini, CIO and Head of CX at Logitech, spoke about creating compelling customer experiences for both B2B and B2C customers. Though best known as a B2C ...

Workato and Dropbox Partner to Enable Intelligent Automations

Here at Workato, we’re always working to make your job better. This year we released huge product updates, our customers gave us the highest ‘Overall Satisfaction Rating’ of all the Enterprise ...

A Guide to Slack Workflows and the Tools that Enable Them

Today, businesses and their internal culture are defined by the pervasive workflows used across their organization and business apps, and with their customers and partners. These workflows follow the ...

4 Ways Technology is Shaping the Future of Business Events

This is a guest post by Rachel Grate, content strategist at Eventbrite Technology is changing the landscape for every type of company today, in every area of business. Events are no exception. ...

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