4 Easy Ways Digital Workers Can Work Smarter in 2018

From standing desks and unlimited vacation policies to integrated MarTech stacks and IoT, businesses everywhere are redefining how (and where!) employees work. The future of work isn’t a far-off dre ...

Automations We Love: How the Leading Cyber Security Firm Uses Cognitive Automations to Enhance Employee Self-Service

In any company, information about product features and capabilities is fundamental to a wide range of business processes. Sales teams need up-to-date product information to sell effectively, for examp ...

The Future of Customer Service: What Role Will Artificial Intelligence Play?

What comes to mind when you think of artificial intelligence? Most people immediately associate the term with Terminator-like robots or self-driving vehicles—and they aren’t entirely wrong. But ar ...

4 Ways You Can Optimize Your Business Processes with A.I. —Today.

For many businesses, A.I. seems like a far-off technological advancement that will dramatically revolutionize the workplace. But A.I. isn’t a futuristic technology; it’s already here, and you can ...

10th Day of Automation: Using A.I. to Categorize Customer Service Tickets

It's the 10th Day of Automation! Only 2 more to go - see Day 8 and Day 9.  You can use Artificial Intelligence (A.I.) to automate the categorization of customer service tickets and take the proper ...

Team Sourcing: A Glimpse into the Future of Work

Our VP of Business Development, Markus Zirn, discusses two of the biggest trends in tech - Slack and AI - and how Workato brings them together to create the future of work. Trend 1: Slack, the new ...

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