Automations We Love: Auto-Provision Employees, Create Service Requests from Email, and Approve Service Requests in Slack

New employees are a great asset to any company. They’re fresh, full of energy, and bring new talent to the team. But before they can get to work being productive, new hires often need equipment (lik ...

How to Automate ServiceNow Service Request Approvals from Slack

One of the IT team’s most crucial roles is providing access to apps and programs (also known as provisioning) and supplying the correct hardware to employees. Whenever a new employee is hired, for e ...

Make Slack Your ServiceNow Work Console with Workbot

This is part of our series with ServiceNow. In this series, we’re bringing you the most popular automation workflows using ServiceNow Express. We’ll cover different integrations to boost your prod ...

Serve Your Customers Better: Integrating Salesforce with ServiceNow Express

This is part of our series with ServiceNow. In this series, we’re bringing you the most popular automation workflows using ServiceNow Express. We’ll cover different integrations to boost your ...

4 Recipes for JIRA and ServiceNow Express Success

This is part of our series with ServiceNow. In this series, we’re bringing you the most popular automation workflows using ServiceNow Express. We’ll cover different integrations to boost your prod ...

Podcast: The Integration Landscape and How it Will Affect the Future of Customer Service

"We all came together because we were unhappy. We were unhappy with the state of integration, that area that we've practiced for 25 years. We saw applications evolve dramatically while the integration ...

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